We understand that reaching out for help is a courageous first step. If you are a victim or survivor of abuse and you feel ready to talk with someone who will listen, believe you, and support you, please know that you are not alone—and we are here for you.

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How to Contact Us

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• Phone: Call our 24-hour confidential helpline on 01277 265234  or  simonmoules@brcdt.org

• Email: Write to us at simonmoules@brcdt.org

• You can also speak to us instantly via our online chat: Online Chat: Click the “Chat with Us” button at the bottom of this page to open a secure, confidential chat window. Available 24 hours a day, 7 days a week.No need to give your name—just start typing when you feel ready. One of our trained advisors will be there to listen, answer your questions, and offer support in the moment

• In Person: If you prefer face-to-face support, we can arrange to meet you at a safe, convenient location near you. Please call or email to arrange a time.

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What to Expect When You Contact Us

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• Confidentiality & Respect
  Your privacy is our priority. Everything you share is treated in strict confidence.

• Belief & Validation
  We know how hard it can be to speak up. You will be heard without judgment—your feelings and experiences matter.

• Practical Guidance
  We can talk through your options, including emotional support, safeguarding advice, and information about reporting.

• Ongoing Support
  You decide how you’d like us to stay in touch. Whether it’s a one-off conversation or regular check-ins, we follow your lead.

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Not Ready to Talk Yet?

If you’re not quite ready to speak, you might find it helpful to explore:

• Resources & Self-Help Guides: Practical tips on coping strategies, self-care and understanding what happens next.

• Peer Support Options: Links to trusted survivor networks and forums where you can read others’ stories in your own time.

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Remember: you deserve help, healing, and a safe future. Whenever you’re ready, we’re here to walk this path with you.